At Vault@268 Pte. Ltd. (our “Company”, “we” or “us”), our fundamental philosophy is “members first”. Our value of putting our clients’ needs as our topmost priority powers all of the decisions we make, including how we gather and respect your personal information...
We collect information that can, whether on its own or in conjunction with other information, be used to identify an individual (“Personal Data”). The Personal Data that we collect will generally include:
As you would be aware, our Company is in the business of providing secure depositories for your valuables and other ancillary services (whether through third parties or our Company), such ancillary services include but is not limited to insurance for your valuables and our Client Portal (collectively, our “Services”). Accordingly, your Personal Data is required in order for us to ensure that your valuables are well-protected and that you receive the high-level security and service that you deserve. You further understand and agree that in order for us to provide you with our Services, the Personal Data that you provide to us must be accurate, and that all Personal Data as may be relevant for that particular purpose/circumstance must be provided (for example, in order to implement security measures in relation to the access of your valuables, we must necessarily possess copies of your identification documents).
The Personal Data which we collect from you is therefore Personal Data voluntarily provided by you to our Company, Personal Data that is relevant for the provision of our Services to you, or for you to obtain more information regarding our Services (at your request). Your Personal Data may have also been provided to us by a third-party (authorised individual and/or organization) on your behalf, in which case you have the responsibility to ensure that such third-party has been duly authorised by you, and you therefore agree that it is reasonable for us to deem that such Personal Data provided to us through a third-party has been given to us with your permission and consent for the purposes of you enjoying our Services and/or your receiving information/updates regarding our Services. Your Personal Data might have been submitted to our Company via our Website, application forms, request forms, agreement, quotation, proposals, invoices and/or emails for the purpose of your utilizing our Services or to receive information/updates regarding our Services (the “Purposes”).
The Personal Data collected, used, disclosed, retained and transferred by us is pursuant to the Purposes only, unless you have given us your permission to use your Personal Data in another manner, for example to add you to one of our mailing lists for information on promotions not related to our Services. Personal Data collected will be used pursuant to the Purposes in the following manner:
For the avoidance of doubt, we require that our Third Party Service Providers adhere strictly to equal or higher level of Personal Data protection and non-disclosure as us.
Web Cookies / Tracking Technology
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us to analyse data about webpage traffic and improve our Site in order to tailor it to your needs. This automatic collection of non-personal information includes (without limitation) collection of your IP address, the web browser software that you used, the specific pages of our Site viewed by you, and third party websites that you may have visited prior to our Site. We only use the aforesaid information for statistical analysis purposes, to enhance your experience of our Site, and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any Personal Data about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our Site.
We will retain your Personal Data for the duration that is necessary for us to:
Thereafter when no more legitimate business or legal purposes exist for retention of your Personal Data, we shall destroy or anonymize your Personal Data.
For the avoidance of doubt, Personal Data collected from applicants for employment, participation in charitable activities, sponsorships, donations, and/or scholarship, shall be retained for up to seven (7) years for the purpose of meeting any regulatory and legal obligations, unless the applicant has informed us otherwise.
To make sure your Personal Data is securely protected, we communicate our privacy policies and security guidelines to all our employees and strictly enforce privacy safeguards within our Company.
We ensure that our Site is protected by reasonable security measures afforded by current technology, and that all our data hosts and servers are similarly protected by such security measures, including but not limited to firewalls.
Your Personal Data is also encrypted and kept secure against unauthorised access. Only authorised employees and agents (who have agreed to keep your Personal secure and confidential) have access to your Personal Data on a need-to-know basis.
We take reasonable measures to ensure that your Personal Data is accurate and complete. Therefore if there is any change or update in your information, we would like to be updated.
For identification purposes, please provide us with the following details when you contact us:
If you are an applicant for employment, internship, attachment, and/or scholarship and would like to update your Personal Data or you would like us to remove your personal information for future openings, please contact us at our website/Email:
All requests shall be performed as soon as is reasonably practicable, and in any event within thirty (30) days of receiving such requests, unless there are complications for which we may need to liaise further with you before we can act on such requests. We may contact you if we require further clarifications, supporting documents and/or when your request is fulfilled.
We respect your selections in relation to the channels via which you wish to receive any information from us in relation to our Services or other marketing materials. Therefore, if you have registered your telephone and/or fax number with the Do-Not-Call Registries in relation to telephone calls, text or fax messages, we will not contact you via the channels that you have opted out of by registering with the Do-Not-Call Registries. However, if you have previously consented to our sending you information in relation to our Services and other marketing materials via your telephone number (calls or text messages) and/or facsimile number, we will continue doing so until you withdraw your consent by contacting our Data Protection Officer at firstname.lastname@example.org or 6737 7268.
Our Site and our Services are not meant for persons who may be defined as minors under applicable law. We do not knowingly collect Personal Data from minors, however, through the internet, we are not able to ascertain on our end whether such individuals are minors. It is thus the responsibility of parents or guardians to ensure that their minors do not provide us with Personal Data without their parental/guardian's consent. If a parent or guardian becomes aware that his or her minor has provided us with Personal Data without their consent, he or she should contact our Data Protection Officer at email@example.com or 6737 7268 promptly. If we become aware that a minor under 18 has provided us with Personal Data without their parent or guardian's consent, we will delete such information from our records.